Digital Products

All products sold on PixelCraft are digital products. Once purchased and delivered, digital products cannot be returned in the traditional sense.

Refund Eligibility

Refunds may be issued in the following cases:

• The product was not delivered due to technical issues
• There was a mistake in the product purchased (e.g., wrong file)
• PixelCraft was unable to provide access to the product

Refund requests must be submitted within 7 days of purchase.

How to Request a Refund

To request a refund, please contact us via email:

📧 herboristerie-el-baraka@gmail.com

Include your purchase details and reason for the refund. Each request is reviewed individually.

Processing Refunds

Approved refunds will be processed using the same payment method originally used for the purchase. Please allow 5–7 business days for the refund to appear in your account.

Contact Us

If you have questions or concerns about refunds, please reach out to us at:

📧 herboristerie-el-baraka@gmail.com